Independent. Practical. Community-focused.
The Community Business Help Desk is an independent civic initiative, not a consultancy. It exists to give people an accessible first place to think out loud about a business question.
Vincent Salvatore
Director, Community Business Help DeskVincent leads the Help Desk, offering an independent business perspective across strategy, offer, pricing, brand, business models, AI and commercial decision-making. He works with people at every stage — from a first idea to an established business — to help clarify the question in front of them.
The Help Desk itself is the initiative that people rely on — built to be a consistent, dependable first point of contact, whoever happens to be on the other end of the conversation.
The Help Desk is an always-online service, accessible to everyone, everywhere — with in-person conversations available where possible. Every conversation is treated with the same independence and confidentiality, regardless of the size or stage of the business.
Bring whatever you're working on.
You do not need to know exactly what kind of support you need before contacting us. Start with the question.
Three simple steps.
Start a conversation
Tell us the question, challenge or idea you are working on.
Talk it through
Get an independent perspective, practical guidance and possible next steps.
Decide what happens next
Sometimes a conversation is all that is needed. If practical implementation or hands-on work is required, this can be discussed separately.
A clear line between talking and doing.
Free talk & advice — always.
Conversation, guidance, second opinions and general business advice are free.
Hands-on work — paid, only if needed.
If someone asks for active implementation, research, creation, planning, review or other practical work, that can be discussed separately.
- Business Planner — One PagePaid
- Business Planner — Full PlanPaid
- Hands-on work on the businessPaid
Wherever you are, start here.
Existing businesses
For owners facing questions around growth, pricing, positioning, customers or strategy.
Self-employed professionals
For people who want an independent perspective on their business.
New founders
For people testing an idea or deciding what to do next.
People with an idea
You do not need to already own a company to start a conversation.
Have a business question?
Start with a conversation. You do not need a presentation, business plan or complicated explanation. Tell us what you are working on.
